Volunteer Donate

Volunteer Induction Support

Welcome, guide and support new volunteers on their first Felix shift.

Two people in high-vis looking at clipboard in warehouse

The first shift is an important moment for every volunteer as it’s the start of their journey with Felix and often shapes how confident and welcome they feel. As an Induction Support Volunteer, you’ll play a key role in making that first experience a positive one. You’ll guide new volunteers through their induction, introduce them to the depot, and help them feel prepared, safe, and ready to get started.

You’ll also support new volunteers as they begin their first tasks, offering guidance, answering questions, and helping them settle into the team. It’s a rewarding role where you can make a lasting impact, helping more people get involved and ensuring every volunteer gets off to the best possible start. 

Roles and responsibilities

  • Representing Felix and demonstrating our values 
  • Providing a warm welcome to new volunteers 
  • Delivering site inductions in accordance with the Health and Safety policies and established operational procedures 
  • Ensuring volunteers have the correct Personal Protective Equipment (PPE).
  • Providing an engaging overview of Felix’s history, mission, and the impact of volunteering
  • Training new volunteers on project tasks and offering guidance throughout their shift
  • Maintaining clear communication with the Volunteer Manager and Depot team 

I have been a volunteer in the warehouse at Enfield for 7 years. Being a volunteer has been fun, I’ve met a lot of different and interesting people and made some good friends. All this while helping to save food that would otherwise be wasted and share it with those in need. Recently I have been assisting in training new volunteers, which enables me to share my knowledge and enthusiasm for what Felix does. 

— Caroline, Volunteer Induction Support

Requirements for the role

  • Aged 18 or over
  • Have good public-speaking skills and be able to deliver inductions in a clear and engaging manner
  • Be comfortable talking to groups of new volunteers in person
  • Have good attention to detail
  • Reliable, positive, and friendly, with a willingness to learn
  • Follow relevant policies and procedures, including Health and Safety and Safe Systems of Work
  • Have completed a minimum of 10 warehouse shifts within the last 3 months at the relevant depot 
Two people in high vis laughing next to trolley of vegetables

Where you can volunteer

If you’re already a Felix volunteer, please speak to your local Volunteer Manager about this role. If you’re new to Felix, select a location below and complete the application form. 

FAQs